Managed Detect and Response

Managed Detection and Response (MDR) solution will be delivered to you by our team of cyber security specialists. We are an extension of your security team which combines human-led investigations, machine learning, real-time monitoring, and incident response with a technology stack to collect and analyse your data.

What is MDR?

Our MDR security platform is considered an advanced 24/7 security control that includes a range of security activities including cloud-managed security for organisations that cannot maintain their own Security Operations Centre (SOC). Our MDR services combine the latest data analytic technologies, threat intelligence and cyber security expertise in incident investigations and responses.
Arcturus’s MDR service was designed from the ground up to help IT and security teams with varying degrees of knowledge and skills to strengthen their security posture. Our team of experts will find and stop attackers as well as thwarting them from entering your network and will stay ahead of emerging threats. We use a combination of security expertise and the latest technology solutions to detect dynamic and real-time threats quickly across your entire estate to provide 24/7/365 monitoring, proactive threat hunting exercises, effective incident response support, bespoke security advice and guidance and a team of cyber security experts to stop malicious activity and help you continually improve and harden your security posture.

Above all else, our MDR solution will enable your team to focus on what you’re good at, while we give you the peace of mind through our threat detection and response activities. Arcturus is not only a supplier to you but we want you to think of us an extension of your IT and security teams. We are your partner in your security success story. Allow our MDR solution to help drive your security program and eliminate fatigue and strain on your analysts to provide more value to your business.

Why is it important

• Many organisations have attempted to establish their own Security Operations Centre and have failed through lack of strategy and the overarching costs associated with building from the ground up.
• Some organisations have bought the latest platform, but they failed to appreciate the level of resource required to operate the platform both from a financial and skills perspective.
  • Leading to alert fatigue
    • Too much data to manage
    • Unable to prioritise alerts
  • Analyst’s suffering burnout
• Lack of support from the C-Suite – SOC’s are cost centres which spend money but do not generate revenue and therefore most CISO’s and Senior Management fail to buy-in as there is no way for them to accurately quantify how much is saved through the prevention of a malware attack or phishing campaign, the only time that an organisation will be able to quantify the financial and reputational impact is post a breach.
• Lack of security capabilities in-house – Lots of organisations struggle to go beyond a prevention focused security strategy and do not have the ability or capability to stand up and maintain their own security operations program.
• Financial investment –  The cost of running a 24/7 SOC is over one million pounds per year. Beyond staffing costs, clients need to consider hardware, software and licensing costs and training.
• Team of qualified and experienced experts – Many organisations who take on the task of building their own security team find the biggest challenge in recruiting the best talent and then retaining them. Those organisations who overcome the recruitment and retention challenges, frequently face alert fatigue through poorly developed use cases and rules. Leading a lack of detection and a failure to get a ROI.
• Identifying and categorising risks to correctly target incident responses and drive the systems improvement roadmapLog files and events generated by IT systems often provide an extremely useful audit trail which aides in identifying the cause of cyber security breaches and can also be used to detect security incidents or suspicious activity.
• Since the pandemic there has been an increased number of remote employees who are no longer working from a secure controlled environment, with many distractions of from their home life.
• Organisations are unable to answer the million-pound question “Do you know if an attacker is inside your network?” or “Do you know if an attacker has walked out of the door with business-critical information or personal data. There is cross-over between the two terms (SOC vs MDR) yet they both sit within our single service. There are some technical features we need to achieve the ‘R’ (Respond) in MDR – a way of quickly and remotely instigating a technical response, remediation, or preventative action on behalf of our customer. We typically need an EDR tools in place, with read and write access to the API/management interface of that tool as well as a pre-agreed set of processes we can implement on the detection of high-risk activity, active threat, data loss or compromise in progress.
  To build a cyber security program is not as simple as buying the latest security tools. It requires a dedicated SOC, operated by highly skilled and specialist security experts and engineers and 24/7 attentiveness using the latest technology to ensure that no attacker has anywhere to hide. Developing a program can be expensive and difficult to maintain, it may provide limited assurance that you have improved your overall security posture.
  The challenge is a large number of managed security service providers can only assist as far as their tooling enables and allows them to do so. They consider “Response” as something as simple as an incident report with some generic remediation advise. MDR means Managed Detect and Respond. Customers want the assurance and trust that their MDR provider can deliver an end-to-end service for both.

How we can help you 

• Arcturus MDR can remove the burden of day-to-day security management from your staff and budget.
  • We are an extension of your IT team / IT provider.
• We have over 35 years combined experience and skills within the team to ensure we are ahead of the cyber criminals.
• MDR will allow clients access and customisation to their organisation’s security defences allowing for them to increase their confidence in internal and external security measures. 
• Our solution and service can give you improved compliance and reporting allowing you to accelerate your security program – Arcturus MDR can help reduce false positives by 80% allowing focus to remain on true anomalies.
• Included in our offering is next-gen EDR (Elastic Security) which incorporates Machine Learning to spot anomalous behaviour allowing us to stay one step ahead.
• Enhanced reporting allowing for streamlined management decision making.
• Arcturus’s MDR can dramatically reduce security investment and increase ROI compared to an internal security team.
• A consolidated response to all attacks, from random attacks to persistent well-funded organised attackers.
• Detection of the latest vulnerabilities and defend against evolving threats.
• Increased visibility of the threat landscape and expert analysis enable shorter response times.
• Reduced attack surface and rapid detection of stealth attacks.
• Enhanced governance and increased confidence that regulatory and contractual requirements are being met.
• Reduce the financial burden on organisations who are attempting to build their own SOC or have attempted to build it and failed for a number of reasons.
• Notification of Critical and High Vulnerabilities publicly disclosed within 24 hours.

Accreditations